Online shopping: To market to moms, first you need to understand their lives

Reading Time: 2 Minutes Beyond

The image of the modern mom has completely changed. Whether we’re working moms or stay at home moms, there’s one thing moms have in common, and that’s to reserve time and energy. As a mom and a marketer, I’ll let you peek into the mind of a mommy and show you exactly how we think and what we want.

In the film I Don’t Know How She Does It, lead mom Sarah Jessica Parker is the quintessential career mom with a husband and two small children – and all the expectations to be the perfect colleague, wife and mom. It feels impossible, but moms do it. There’s a scene in the movie that gives you a hint into how she does it. She’s up late at night, laying in bed thinking about the long, borderline manic, list of things she needs to do. And there you have an inside look at the mind of the modern mom. This is where our mind is at: a long endless list of things that need to be taken care of.

That is the life of the average mom. We have a lot to do and we don’t have a lot of time to do it.

However, time alone isn’t the only great commodity. The other is energy. Anything we do is factored by two things: time and energy. In other words, how much time will it take and how much energy will be expended.

Think of it as the lifeline bar that you see in a video game. With every hit, your guy’s life source gets drained. Moms are a lot like that. Before we engage or commit, we think how much will my energy be depleted by this?

Enter online shopping. 
We love online shopping because it gives us control over our lives:

  1. It saves us energy. We don’t need to haul the kids, trek over to the shops, try to manage the kids, and juggle between all the choices – only to make the trip back, deal with now cranky children, and lug everything back home. It’s exhausting.
  2. It saves time. All that typically takes between 2-4 hours depending on what we’re trying to accomplish. It takes 30 minutes online.
  3. It gives control over the math and cost of a thing. Understanding what a mom’s life is like what what’s valuable to us will go a long way in knowing how to craft your marketing to suit our lifestyles. It requires ditching the soccer mom stereotype.

For your business, this means catering to moms by offering functional online shopping options. But it goes beyond that. You’ll also need to generate a strong email marketing game so you can directly connect with your moms. And you’ll need to step up your social media effort because if there’s one thing moms are good at it’s being part of a network. Moms rely on social media to multitask and stay up to date on what matters to them. Their network also plays into their need to be efficient. Strong social networks mean that moms don’t have to hunt for information.

Are you ready for a smarter way to engage with your customers?

Benchmark helps you do email marketing the practical way. Create an ongoing relationship with your subscribers that leads to increased sales and happier customers.

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