You may have noticed Benchmark Email\'s new editor, but have you discovered all the new benefits? Benchmark\'s Sales Manager Daniel Miller breaks down the new features of our award-winning software with this instructional video. Click below to play: Benchmark Email, New Editor! from Benchmark Email on Vimeo.
Let’s pretend you have found yourself in this situation: You have a sales promotion for the month of November that you want to make available to everyone who signed up for your mailing list in the month of October. Since October 31 is Halloween, you figure no one will be signing up because they will be busy with festivities. Therefore, you decide to send out your email blast on October 30 to get things going. On November 1, you log into your Benchmark Email account and realize that you had new contacts sign up for your email newsletter on October 31. You want to be able to offer them the same promotion you sent out on the 30th, but you do not have the time to create another email blast to send out. Plus, you would like all of the contacts who received the email to be on the same campaign report, and a new campaign would divide the results. So what can you do? Let me tell you about our Quick Send feature. This option allows you to resend any of your campaigns that have been sent within the last 30 days to newly added contacts. This means that in the above situation, you would be able to send out the exact same email blast with just the click of a button and all of your data would be maintained on one report. It would look as though only one campaign blast was sent out, which helps to reduce clutter in your Benchmark Email account and allows for better tracking and monitoring. To utilize the Quick Send feature: Click on the “Lists” tab in your Benchmark Email account. Locate the list that you had previously emailed and click on the name to open it. Select the new contacts you wish to send the campaign to. Note: You can only select those contacts that are displayed on the page. If you need more contacts displayed, scroll to the bottom of the page and change the setting. Once all desired contacts have been selected, click Quick Send at the bottom of your screen. All campaigns that have been sent in the last 30 days will appear. Select the one you wish to send and click Save & Next. Click to Send Immediately or Schedule for a future time. When you return to your “Emails Dashboard” page you will see that the campaign status has changed from Sent to Scheduled and will go out within the time frame you selected. Please keep in mind that this feature is only available for lists that have had new contacts added after a campaign was sent and that the campaign needs to have been sent within the last 30 days.
The Problem Here\'s a glitch we\'ve noticed in more than a few cases: the copy and paste junkyard disgrace. Say a user, let\'s call him Bob again, wants to drop some fresh text or HTML into his email builder. Everything seems to be fine when he copies it, but upon pasting his text into the template he ends up with a collection of broken symbols and weird characters. The aftermath of this copy and paste disaster will not fix itself by copying and pasting again. No, to sort out this mess we need to go to the source. The Fix Unfortunately, this is usually a Microsoft error. But lest we incur the wrath of PC users, Mac can sometimes goof on this as well. The important thing is not whose fault it is but how we can fix it. Step 1 If you have text you want to paste into a template, first, DO NOT copy and paste from a Word document. Word\'s formatting is incompatible with many HTML editors, not just Benchmark Email. Pasting from a Word doc will drop random characters into the code. (And pasting any pre-formatted text into Benchmark\'s editor is a risky enterprise.) So if you have text from Word or wherever, simply select the text and copy it. Step 2 If you are on a PC, open Notepad (DO NOT use Wordpad). Then paste your text into Notepad. It may seem silly, but once you\'ve done that you can safely copy the text from Notepad and paste it into the Benchmark Editor. Why? Notepad strips out the unnecessary formatting that clings to your Word document. Think of the excess formatting like too much lint on a dark suit. Notepad is like a formatting lint roller. For Macs the process is similar but a little more roundabout. Copy your selected text and paste it into TextEdit. Inside TextEdit, click on Preferences. At the top of the Preferences window are two tabs: New Document and Open and Save. Click on New Document. Under Format you can toggle between Rich text and Plain text. Click the Plain text bubble. Now get ready because this is a little tricky... Open a new TextEdit page. Copy your text from the first TextEdit and paste it into the second. You can now copy the text from the second TextEdit and paste it into Benchmark Email. An Explanation (for the Curious) Why did we have to go through that extra TextEdit step? It\'s a precaution. By pasting the selected text into TextEdit you are stripping off the formatting lint like Notepad does for a PC. But TextEdit will still save in Rich text - which is lint that you don\'t need. Now, you can skip the extra TextEdit step by pasting your selection into TextEdit, clicking on Plain text, and saving (thus preserving the plain format). However, this requires you to save a useless document onto your computer. By pasting into a second TextEdit document you are ensuring that your selection will be in Plain text, and not carry any of the extra formatting. For more information on using your own HTML code, click the link to visit our FAQ section. Additional formatting queries are addressed in the related topics below.